If your cleaner is giving you an error code of “Error 10”, the first thing you need to do is look at the alimentation. Check the cable connecting the cabeza and source to make sure that it’s not tangled or encircled. If the problem persists, you can try to disconnect the cable.
The most common cause of this error is an incorrect electrical connection. Make sure your cleaner has electricity before attempting to start it up. If not, check the fuse or breaker. Also, place only the required amount of cable in the water to prevent it from tangling. If you don’t have enough cable, you can wrap it around the caddy or the cleaner handles.
In case the float cable is kinked, unplug it and resettle the machine. Another common cause is dirty filters. Be sure to clean them regularly and replace them if they are too worn. You should also empty the filter canister regularly. Finally, you can try unplugging the cable from the cleaner. The problem may be related to the chemistry of the water in the pool. If the pool is slimy, the cleaner may struggle to scale the walls.
If you want to keep your Polaris pool cleaner, make sure you install it safely. The NEC, or National Electrical Code, requires that the control be located three meters away from the pool. If you’re not sure what to do, you can call the manufacturer for support. They’ll send a replacement cordon if you don’t have one.